Shipping and Delivery Policy

At LrnQik, we aim to deliver quality services to our customers with efficiency and transparency. Please review the details of our shipping and delivery process below:

1. Digital Delivery

  • Study Materials: All study materials offered on our platform are delivered digitally. Once you complete the request or payment process (if applicable), the materials will be available for immediate download or access through your account.
  • Email Notifications: You will receive an email confirmation with a link to access your purchased or free study materials. Please ensure your email address is entered correctly during registration or checkout.

2. Delivery Timeline

  • Instant Access: Most digital products and services are delivered instantly upon successful payment or confirmation.
  • Processing Time: In rare cases, processing may take up to 24-48 hours, depending on server availability or verification requirements.

3. Service Access

  • Tutor and Parent Connections: Once payment for accessing contact details is successfully processed, you will immediately gain access to the relevant information via your account dashboard.
  • Notification Services: Tutors and parents will be notified about updates through email and/or WhatsApp.

4. Issues with Delivery

If you encounter any issues accessing your materials or services, please contact our support team immediately:

Our team will assist you in promptly resolving the issue.

5. Refunds for Non-Delivery

In cases where access to purchased digital products or services is not provided due to technical errors on our platform, refunds will be processed in accordance with our Refund and Cancellation Policy.

6. Delivery Restrictions

  • Our services are currently available exclusively in India.
  • Some features, such as notifications or WhatsApp messages, may depend on regional availability and network conditions.

7. User Responsibility

  • Please ensure your account details, including email and phone number, are accurate and up-to-date.
  • Check your spam or junk mail folder if you do not receive our emails in your inbox.

Contact Us

For questions about our Shipping and Delivery Policy, please reach out to us:

We’re here to ensure a smooth and efficient experience for all your educational needs with LrnQik.

 
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